About SaaS Success
Fourteen years where sales process meets CRM.
SaaS Success exists because most Salesforce problems aren't Salesforce problems. They're the gap between how a system was configured and how a business actually sells. Scott Reynolds has worked in that gap since 2012, on both sides of it.
The unusual bit isn't the certifications. It's the route to them.
For fourteen years Scott worked with the sales training industry, companies like Miller Heiman, Korn Ferry and ValueSelling, taking their methodologies and embedding them into Salesforce, then running the CRM rollout of those programmes. That's the gap SaaS Success works in: making the CRM follow the process salespeople actually use in real life.
It's easy to find a consultancy that knows how Salesforce works. It's rarer to find one that also knows how selling works, and knows that Salesforce only earns its keep when it reflects how you actually sell.
Founder
Scott Reynolds
Scott leads on solution design and client relationship, with a named technical resource on delivery. You get continuity, not a rotating cast. Nine Salesforce certifications, three accreditations, and a career spent learning how selling works before configuring where it happens.
Salesforce Consultant
Victor Costa
Certified Salesforce Platform Administrator, Platform App Builder and Platform Foundations, plus Agentforce Specialist, Agentforce Service Consultant and AI Associate. Victor is the named technical resource on delivery for much of our project work: the other half of the continuity promise.
What we're like to work with
Five values, and we'd rather show than list them. But here's the list anyway, because you're on the About page and you're entitled to it: Simplicity. Accountability. Collaboration. Trustworthiness. Curiosity.
They roll up into one purpose: make business technology work for people, not the other way around. Every engagement we take on is a test of that sentence, and the guarantees exist so that the test has consequences. For us, not for you.
We're also a Pledge 1% member, because a business that talks about people should give some of itself to them.
Trust is nice. Structure is better.
Everything on this page is a reason to believe us. The guarantees are the reason you don't have to: a refundable first step, a monthly rolling relationship with no initial term, and twelve months of cover on what we build.
Now you know who turns up.
Start with a Reset: a process and adoption review of your Salesforce, led by Scott, written findings within 14 days, £2,500, with a full refund guarantee.
Book a Reset